It's easy to become a customer with Globet.
All you need to do is click on the following link to register. You will receive your account number by e-mail to the address used during the registration. This will give you access to see our odds but you will not be able to make a bet until you make a deposit. The minimum deposit necessary to open an account is €10. If you need more information please click on Deposits from “My Account” menu.

The minimum stake that you can bet is 0.25 EURO/GBP/USD or the equivalent in any other currency. If you are making a telephone bet using our Freephone number, the minimum bet is €25. The minimum amount for the international line is €12.50. If you would like any further information, please click on the betting guide.

The maximum winnings per week per private client or per Globet Club partner is limited to €100.000 irrespective of the number of bets placed. Globet reserves the right to retain the winning amounts exceeding €100.000 on the account of a private client or of sub-clients of a Globet Club partner. The week is considered to start at 00:00:00 GMT on Monday and runs to 23:59:59GMT on Sunday. The maximum winnings per stake or bet are limited to €10,000 for the Italian Serie D division.

It is easy to make a deposit, all you need to do is login and click on "Deposits" on the left menu and follow the online prompts. For more information on particular deposit methods click here.

It is easy to make a withdrawal; all you need to do is login and click on "Withdrawals" on the left menu and follow the online prompts. For more information on particular withdrawal methods and the relevant charges, click here.

Globet is pleased to offer odds on most sporting events across the globet as our name suggests, however, there are some sports which we do not currently offer. We intend to add these in the near future where feasible.

Unfortunately, as soon as you press the confirm button we will view that action as confirmation of your intent, and as such you will not be entitled to a refund.

You will find the word "Globet.com" next to the transaction details.

To cancel your credit card all you need to do is forward a written request. However, in the case of deposits made with credit cards other than MasterCard, withdrawals from your Globet account will only be possible by crediting on the same card. Cancellation of the credit card can only take place once you have withdrawn the total amount of the deposits made with that credit card.

In this case take the following steps to make a withdrawal:

• Register a new card
• Send the following documents by e-mail to documents@globet.com or by fax to number +44 20 8246 4808:
• Copy of the new card to which the refund should be processed
• Copy of the old credit card (both sides) or bank account statement (if not previously sent) Please make sure that you hide the CV2 number on the back of your card and the first 12 digits of the long number on the front. Only the last 4 digits should be visible.
• Proof of identification(national ID, passport, or driving licence)
• Finally send your withdrawal request using the option “Withdrawals”, specifying the amount you wish to withdraw

Withdrawals may be made using methods other than credit cards, however if deposits were initially made by credit card, then at least an amount equal to those deposits in the last 12 months must be withdrawn through the same credit card. To effect this withdrawal go to option "withdrawal with credit card". Money will be credited directly to your credit card and not to your bank account. This rule does not apply to deposits made through MasterCard - for these withdrawals please see step 17.

The amount in excess of the credit card deposit amount may be withdrawn using any other payment method. In this case the request must be supported by a copy of your credit card (or the credit card statement) and an identification document. These documents must be sent to Globet by e-mail at documents@globet.com or by fax to number +44 20 8246 4808.

It is possible to withdraw by credit card (except MasterCard)only if you have made a deposit with the same credit card.

To make a payment with Visa Electron some banks request the cardholder's physical presence during the transaction, this is why your bank may not allow you to deposit money in your Globet account. Therefore, if you are a Visa Electron holder, we suggest that you check your status with your bank before making an on-line transaction.

You may make a withdrawal at any time by clicking on the "Withdrawal" option and selecting your preferred method

You may cancel your withdrawal request only if your account balance has not changed, meaning that your request has not yet been processed. To do this follow the withdrawal procedure and choose the withdrawal type you wish to cancel. At this point you will be given the option of either cancelling or continuing with this new request.

If your credit card has expired, you will see a "Renew" option when you go to make a deposit. You can insert your new expiry date by clicking on this option.

If you deposited by MasterCard, you can withdraw only through direct bank transfer to the cardholders bank account.

Click on Customize under "Your Account" menu. Follow the instructions that are given on the "Customize" page

Please send an email to customerservice@globet.com and request a closure of your account. Please include your account details.

Yes you can, all you need to do is send a request by email to casinohelp@globet.com Please include your account details.

To comply with UK regulations Globet is required to confirm that all the clients are aged over 18. There may be some restrictions on your account until your age is verified. As a responsible bookmaker we also consider the necessity to maintain the security of financial transactions paramount. Money laundering regulations oblige us to establish the identity of our customers and in addition we work to protect both you and ourselves from Internet fraud.

Bankers are events that you are certain that you are going to win on. When you choose some event/s to be your banker/s, only combos containing the selected banker/s will be placed. Example: you have selected 4 events in your bet slip. With no bankers chosen, you will be offered to place 1 standard 4-fold combo (containing all four events), 6 Doubles and 4 Trebles. When you have selected one banker however, you will be offered to place only 1 standard 4-fold combo, 3 Doubles and 3 Trebles – only the combos in which your banker participates. If you have chosen 2 bankers, you will be offered to place only 1 standard combo and 3 Trebles. It is not possible to combine only bankers and therefore in the last example you are not offered a Double.

When included as a combo bet instruction, ONLY accumulator bets will be placed that contain the selected "Bankers". To choose a banker, you proceed the same way as when you choose an outcome to bet on - by clicking on the desired outcome. Then you have to check the box “Banker” on the right and select the event/s that you wish to be your banker/s. To remove an event as your banker, un-check the box.

The winnings will be credited within 3 (three) hours after the events have finished. All winnings related to events played after 21.00 CET will be credited the following morning. Please note, most bets placed on Antepost and Golf events can take longer to be credited.

We have provided facilities for self-exclusion within the player protection page Responsible gambling. Customers who make use of the self-exclusion policy will have their account blocked for a minimum period of six months and up to five years as requested, during which time it will not be possible to reactivate the account for any reason.

Throughout this period Globet will do all it can to prevent new accounts being opened by you and will take all necessary measures to make sure you do not receive any marketing material. Your account will be closed and any funds returned. Once the self-exclusion period has ended, you may contact our Customer Service Department and ask them to lift the self-exclusion order.

The request to reactivate your account must be made by phone (no other method of activation is possible). When you make a positive request to begin gambling again, you are given 24 hour cooling off period, during which you may elect to maintain the exclusion in place. If no application to revoke the exclusion is received, then the exclusion stays in place. Globet.com will not re-activate any account before the period of exclusion has passed.

To use our self-exclusion option, send us an email at the following email address: quitnow@globet.com, fill in the form with all your details and send your self-exclusion request back to us. If you require further information on how to use this facility, please call us on the following number: +44208246 6051 or email us at customerservices@globet.com

Globet encourages clients to set up a Deposit Limit. You can set your deposit limit at any time from “My Account” Menu clicking on “Deposits” or from “Customize” otherwise through the link “Responsible Gambling”.

This facility enables customers to limit the amount of money they are able to deposit into their account on a monthly basis. These amounts can be reduced at any time, but any increase will be subjected to a 24 hours delay following the original request.

Our Customer Service Team will be happy to provide any further information about this functionality. Please do not hesitate to contact us for any further request at customerservices@globet.com.